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Leadership Newsletters:

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Thursday, April 15, 2004

 

Hope is a state of mind, not of the world. Hope, in this deep and powerful sense, is not the same as joy that things are going well, or willingness to invest in enterprises that are obviously heading for success, but rather an ability to work for something because it is good.


Vaclav Havel

Wednesday, April 14, 2004

 

You can choose to honor or value anyone, anytime you want. All it takes is a little time and attention. Everyone wants to be noticed, appreciated, and treated with respect rather than simply viewed as someone who performs a service. One of the most effective ways you can honor anyone is to listen and pay attention to their thoughts and ideas. When you are with them, force yourself to stop thinking and focus instead on what they are saying to you.

Steven K. Scott
Simple Steps To Impossible Dreams

Tuesday, April 13, 2004

 

A basic fact about negotiation, easy to forget in corporate and international transactions, is that you are dealing not with abstract representatives of the "other side," but with human beings. They have emotions, deeply held values, and different backgrounds and viewpionts, and they are unpredictable. So are you.

Robert Fisher & William Ury
Getting To Yes

Monday, April 12, 2004

 

To announce that there must be no criticism of the president, or that we are to stand by the president right or wrong, is not only unpatriotic and servile, but is morally treasonable to the American public.

Theodore Roosevelt